ASME Article Pack Frequently Asked Questions
- What is an ASME Article Pack?
- After my account is set up, how do I download articles to my Article Pack?
- Will I be charged (debited) for open-access articles?
- How can I monitor my download history and check to see how many downloads I have left?
- How much time do I have to download my articles?
- For how long will my ASME Article Pack account remain active?
- How do I refill my ASME Article Pack?
- What happens to any remaining downloads in my subscription if I choose not to renew at the end of the 12-month period?
- What happens when I exhaust my downloads or my subscription expires?
- Where can I get technical help about downloading, printing, and viewing PDFs?
- What if I experience other technical problems?
What is an ASME Article Pack?
An ASME Article Pack is a bulk discount purchase of 50 articles from all ASME journals and ASME Conference Proceedings. You may search and browse ASME publications, and any full text article you download will be added to your Article Pack. You have 12 months to download your 50 articles, during which time you may keep track of your downloads on a personalized account page. Article Packs represent a significant savings over single-article purchases. 
After my account is set up, how do I download articles to my Article Pack?
To begin using your ASME Article Pack, you can sign in at the ASME Article Pack Account Summary Page located at http://www.asmedl.org/asmeap/, or you may go directly to the ASME Digital Library at http://www.asmedl.org/ . Once you are signed in, you can begin your research by browsing or searching the collection of ASME journals and proceedings. Please note that you will be prompted for your login when you click on a PDF or Search link.
Will I be charged (debited) for open-access articles?
ASME makes some content in the Digital Library available through open access. Article packs will not be debited for open-access content.
How can I monitor my download history and check to see how many downloads I have left?
To view your download history or to check to see how many downloads are remaining in your account, login to your personal Article Pack Account Summary where the following information is provided:
- The articles in your download history are listed by the date and time they were downloaded.
- Each title in the list is linked to the article abstract.
- Each article in the list includes a link to the full-text PDF.
- Your download total and remaining downloads are indicated toward the top of the page.
- Links to your Account Management Center are also provided should you need to refill your pack.
How much time do I have to download my articles?
You may select and download your 50 articles over the course of a 12-month period. Rights to download new articles cease in two cases: (1) all 50 articles have been downloaded, or (2) the 12-month period has elapsed. If you exhaust all your downloads prior to the end of the 12-month period, you will still be able to view previously downloaded articles and your account summary until the end of the 12-month term. If you wish to download additional articles, you will need to purchase an new article pack.
For how long will my ASME Article Pack account remain active?
Your account will be considered active for the entire 12-month period of your subscription, regardless of the number of downloads remaining in your pack. With an active account, you will be able to access your entire account history and view previously downloaded articles. If you choose not to renew your pack before the end of this 12-month period, your account becomes inactive and all access will be cut off.
How do I purchase an additional ASME Member Article Pack?
Simply click on the "Refill My Pack" link appearing at the top of the ASME Article Pack Summary Page (also at the top of this page). This link will take you to the ASME Corporate Site where you can purchase another pack of 50 articles. You'll always know when to renew, since you can instantly see how many downloads you have left. In addition, you'll receive both on-screen and e-mail notices warning you when your pack is almost depleted.
What happens to any remaining downloads in my subscription if I choose not to renew at the end of the 12-month period?
You will lose all remaining downloads in your pack at the end of 12 months if you do not renew. If you choose to purchase a new pack, all remaining downloads will be credited to your new pack. An additional article pack may be placed at any time. Users cannot purchase more than two concurrent article packs at the same time
What happens to my "ASME Article Pack Summary" if I choose not to renew and allow my account to become inactive?
Inactive accounts will no longer be able to access their ASME Article Pack account. For expired accounts that are inactive, AIP will maintain the download history in the ASME Article Pack Summary for one year after the expiration date of the account. If before the end of this time you choose to renew, all of your download history will appear once again in your account. Please be aware that any remaining downloads in these accounts will go to zero at the time your account expires, so that remaining downloads will not be reinstated.
Where can I get technical help about downloading, printing, and viewing PDFs?
Adobe Corporation maintains an excellent, well-maintained repository of technical guides for users of Acrobat and PDFs. These documents cover configuring browsers for use with Acrobat, resolving printing problems, troubleshooting downloading and file-saving problems, etc. The main gateway for these comprehensive guides is at
http://get.adobe.com/reader/
If you've consulted the guides to solve a problem without success, please contact Customer Support at the points of contact listed below.
What if I experience other technical problems?
If you experience any technical problems using your ASME Article Pack or managing your account online, please contact:
- Scitation Help Desk
- American Institute of Physics
- Suite 1NO1, 2 Huntington Quadrangle
- Melville, NY 11747-4502 USA
- Phone (U.S. and Canada): +1 800 874 6383
- Phone (other locations): +1 516 576 2664
- FAX: +1 516 576 2604
- E-mail: help@scitation.org
- Office hours are from 07:30 to 23:00 EST (12:30 to 04:00 GMT).